Drift is a human-centric; AI-powered conversational marketing and sales platform designed to provide personalized experiences throughout the buyer's journey. It automatically listens; understands; and learns from buyers to enhance conversational data and deliver tailored interactions.

Key features include:

• Bionic Chatbots: AI-powered chat agents that engage visitors in real-time conversations; helping to accelerate sales cycles and qualify leads more efficiently.
• Drift Intel: Identifies high-intent buyers and provides relevant account data; ensuring that the right chat experience is delivered to convert them into qualified leads.
• Conversational AI: Utilizes natural language processing to understand and respond to customer inquiries accurately.
• Automated Meeting Scheduling: AI-powered scheduling that streamlines the process of booking meetings with prospects.
• Revenue Acceleration Platform: Integrates sales and marketing efforts to drive faster revenue growth.

Drift is particularly beneficial for businesses seeking to improve the buying experience by providing instant answers to site visitors' questions and reducing drop-off rates. It integrates well with existing tech stacks; including CRM systems and marketing automation platforms; to identify and qualify high-value buyers in real-time.

For future plans; Drift continues to evolve its conversational AI capabilities to drive more meaningful conversations and revenue growth. The company is focusing on enhancing its AI-driven insights and expanding its integration ecosystem to provide even more value to users.

Drift is best suited for B2B companies looking to enhance their sales and marketing strategies through personalized buyer engagement; especially those in technology; SaaS; and professional services industries.

Pricing for Drift is not publicly disclosed and is based on a customized model depending on the size and needs of the business. They offer a free trial for interested companies to test the platform. Premium consulting and integration services are available for enterprise clients.

Alternatives like Intercom and HubSpot offer different approaches to conversational marketing and sales. Intercom provides a broader customer communication platform; while HubSpot offers a full-suite CRM with conversational capabilities. Drift differentiates itself with its focus on AI-driven sales acceleration and enterprise-grade conversational marketing.

Product Categories

• Sales Automation
• Marketing Automation
• Conversational AI
• Customer Engagement
• Lead Generation
• Revenue Acceleration

Product Features

• AI-Powered Chat Agents
• Real-Time Conversations
• Lead Qualification
• High-Intent Buyer Identification
• Personalized Buyer Experiences
• ROI Reporting
• Automated Meeting Scheduling
• CRM Integration
• Account-Based Marketing
• Email Automation

Available Deployment Type(s)

• Software as a Service (SaaS)
• Cloud
• Web-Based

Available Pricing Model(s)

• Custom Pricing
• Free Trial
• Premium Consulting/Integration Services