Moveworks is a leading enterprise AI platform that automates IT support; HR processes; and employee workflows. It uses advanced natural language processing and machine learning to understand and resolve employee requests instantly; without human intervention.
Key features of Moveworks include:
- Conversational AI that understands natural language requests
- Autonomous issue resolution across IT; HR; and other departments
- Integration with existing enterprise systems and tools
- Multilingual support in over 100 languages
- AI-powered analytics and insights
Moveworks aims to boost employee productivity by streamlining access to information and automating routine tasks. It can handle password resets; software provisioning; policy questions; and more. The platform integrates with tools like Slack; Microsoft Teams; and ServiceNow.
Pricing is not publicly disclosed but is based on a subscription model. Moveworks is primarily targeted at large enterprises; with customers including DocuSign; Broadcom; and LinkedIn.
Compared to traditional ITSM tools; Moveworks offers more advanced AI capabilities for autonomous resolution. However; it may be overkill for smaller organizations with simpler support needs.
Looking ahead; Moveworks is expanding its AI assistant capabilities beyond IT to areas like sales enablement and project management. The company is well-funded; having raised over $300 million at a $2.1 billion valuation.
Product Categories
- AI Assistants
- IT Service Management
- Employee Experience
- Workflow Automation
Product Features
- IT Support Automation
- HR Process Automation
- Natural Language Processing
- Enterprise Search
- Conversational AI
- Workflow Integration
- Multilingual Support
- AI Analytics
Available Deployment Type(s)
Available Pricing Model(s)
