Teneo AI is a leading provider of AI-driven automation solutions for voice and text-based customer service. Their platform leverages cutting-edge conversational AI; generative AI; and large language models to enhance customer interactions. Teneo's Agentic AI combines NLU-driven automation with real-time decision-making and autonomous action execution; allowing for more flexible and adaptive interactions.
Key features include adaptive reasoning; platform flexibility; and an all-in-one platform for building; testing; deploying; analyzing; and optimizing AI agents. Teneo supports both deterministic and generative approaches; integrating seamlessly with various AI models without compromising security or performance.
Teneo AI serves global leaders like AT&T; HelloFresh; Swisscom; and Telefónica; automating up to 40% of operations and achieving significant cost savings. The company reports over 17;000 AI Agents live in production across global enterprises; with over 99% accuracy and over 60% call containment.
In February 2025; Teneo AI secured $3 million in seed funding led by RockawayX and Borderless; with participation from Generative Ventures and others. This funding will support Teneo's mission to revolutionize the data economy by rewarding users for unlocking public social media data.
Teneo AI's future plans include expanding partnerships with AI; finance; and marketing sectors; focusing on real-time social data integration. They're also developing the Teneo Community Node; a decentralized browser extension that allows users to contribute to a growing data network by collecting public posts from platforms like X (formerly Twitter) and Reddit.
Teneo AI is best suited for enterprises looking to enhance customer service automation; integrate AI solutions effectively; and leverage social media data for business insights. Their focus on Agentic AI and the development of a user-owned social media data economy positions them uniquely in the market.
Learn more about Teneo AI
Product Categories
- AI Automation
- Customer Service
- Conversational AI
- Social Media Data Analytics
Product Features
- Agentic AI
- Adaptive Reasoning
- Platform Flexibility
- All-in-One AI Agent Management
- Secure Enterprise Governance
- Decentralized Social Media Data Collection
- User Reward System
Available Deployment Type(s)
Available Pricing Model(s)
- Custom Pricing
- Subscription-Based
Product Categories
- AI Automation
- Customer Service
- Conversational AI
- Social Media Data Analytics
Product Features
- Agentic AI
- Adaptive Reasoning
- Platform Flexibility
- All-in-One AI Agent Management
- Secure Enterprise Governance
- Decentralized Social Media Data Collection
- User Reward System
Available Deployment Type(s)
Available Pricing Model(s)
- Custom Pricing
- Subscription-Based
